Privacy Policy

1. Information We Collect

1.1 Personal Information

• Name and email address
• Account credentials and preferences
• Contact information (phone number, address)
• Payment and billing information

1.2 Financial Information

• Portfolio holdings and transactions
• Investment preferences and risk tolerance
• Financial goals and objectives
• Market data and analysis preferences

1.3 Technical Information

• Device information and browser data
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Service Provision

• Provide portfolio tracking and analysis
• Deliver personalized financial insights
• Process payments and manage subscriptions
• Provide customer support

2.2 Service Improvement

• Analyze usage patterns to improve our service
• Develop new features and functionality
• Optimize performance and user experience
• Conduct research and analytics

2.3 Communication

• Send service updates and notifications
• Provide educational content and market insights
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)

3. Information Sharing and Disclosure

3.1 We Do NOT Share Your Financial Data

3.2 Limited Sharing Scenarios

We may share information only in these limited circumstances:

• Service Providers: Trusted third parties who help us operate our service (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

4. Data Security

4.1 Security Measures

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection

4.2 Financial Data Protection

• Bank-level encryption for financial information
• Limited access on a need-to-know basis
• Regular security assessments and updates
• Compliance with financial data protection standards

5. Data Retention

5.1 Retention Periods

• Account Data: Retained while your account is active and for 3 years after closure
• Financial Data: Retained for 7 years for regulatory compliance
• Usage Data: Retained for 2 years for service improvement
• Communication Data: Retained for 3 years for support purposes

5.2 Data Deletion

You may request deletion of your personal data, subject to legal and regulatory requirements. Some data may be retained for legitimate business purposes or legal compliance.

6. Your Rights and Choices

6.1 Access and Control

• Access your personal information
• Update or correct inaccurate data
• Request data portability
• Opt out of marketing communications

6.2 Privacy Settings

• Control data sharing preferences
• Manage cookie settings
• Set communication preferences
• Control third-party integrations

7. Cookies and Tracking

7.1 Types of Cookies

• Essential Cookies: Required for basic service functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

7.2 Cookie Management

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect service functionality.

8. Third-Party Services

Our service may integrate with third-party providers for:

• Market data and financial information
• Payment processing
• Analytics and performance monitoring
• Customer support tools

These third parties have their own privacy policies. We encourage you to review them.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. We encourage you to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: privacy@realite.com
• Data Protection Officer: dpo@realite.com
• Address: [Your Business Address]

13. Regulatory Compliance

We comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable privacy and data protection laws