Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

2. Types of Cookies We Use

2.1 Essential Cookies

• Authentication Cookies: Keep you logged in to your account
• Security Cookies: Protect against fraud and unauthorized access
• Session Cookies: Remember your actions during a single visit
• Load Balancing Cookies: Distribute website traffic efficiently

These cookies cannot be disabled as they are essential for basic website functionality.

2.2 Analytics Cookies

These cookies help us understand how visitors use our website:

• Google Analytics: Tracks page views, user interactions, and performance metrics
• Usage Analytics: Monitors feature usage and user behavior patterns
• Performance Monitoring: Identifies technical issues and optimization opportunities

You can opt out of analytics cookies through our cookie preference center.

2.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language Preferences: Remember your selected language
• Display Settings: Remember your theme and layout preferences
• Portfolio Settings: Remember your dashboard configurations
• Notification Preferences: Remember your communication settings

2.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and marketing content:

• Advertising Cookies: Track your interests for targeted ads
• Social Media Cookies: Enable social media integration
• Retargeting Cookies: Show relevant ads on other websites

These cookies require your explicit consent and can be disabled at any time.

3. Third-Party Cookies

We may use third-party services that set their own cookies:

3.1 Analytics Providers

• Google Analytics: Web analytics service
• Mixpanel: User behavior analytics
• Hotjar: User experience analytics

3.2 Payment Processors

• Stripe: Payment processing and fraud prevention
• PayPal: Alternative payment method

3.3 Content Delivery

• Cloudflare: Content delivery and security
• Amazon CloudFront: Global content distribution

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser:

• Authentication tokens
• Shopping cart contents
• Form data

4.2 Persistent Cookies

These cookies remain on your device for a set period:

• Short-term (1-30 days): User preferences and settings
• Medium-term (1-12 months): Analytics and functional cookies
• Long-term (1-2 years): Marketing and advertising cookies

5. Managing Your Cookie Preferences

5.1 Cookie Preference Center

You can manage your cookie preferences through our cookie preference center, accessible via the footer of our website. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by category
• Change your preferences at any time

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

6. Impact of Disabling Cookies

7. Legal Basis for Cookie Use

7.1 Essential Cookies

These cookies are necessary for the performance of our service and are based on our legitimate interest in providing a functional website.

7.2 Analytics Cookies

These cookies are based on our legitimate interest in understanding how our service is used to improve user experience.

7.3 Marketing Cookies

These cookies require your explicit consent and are used only with your permission.

8. Data Protection

We are committed to protecting your privacy and comply with applicable data protection laws:

• Cookies do not contain personally identifiable information unless you provide it
• We use secure, encrypted connections for all data transmission
• Cookie data is processed in accordance with our Privacy Policy
• We implement appropriate technical and organizational measures

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or website notification.

10. Contact Information

If you have questions about our use of cookies, contact us at:

• Email: privacy@realite.com
• Data Protection Officer: dpo@realite.com
• Address: [Your Business Address]